Mechanism for handling staff complaints



Date Context Summary of development Action
15.5.06 PS Given the public concern about a case quoted in the investigation report published by the Office of The Ombudsman on 6 April 2006 on the operation of the medical fee waiver system, the Panel discussed with the Administration on the effectiveness of the current mechanism in the civil service for handling complaints and views raised by civil servants. [Paper]

To address members' concerns, the Administration provided supplementary information. [Follow-up paper]



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